Privacy Policy

Last updated: December 2025

1. Information We Collect

We collect information in the following categories:

2. How We Use Your Information

We use your information for the following purposes:

• Provide Services: Process test submissions, facilitate judge reviews, and deliver results
• Communication: Send notifications about test status, results, and important updates
• Platform Improvement: Analyze anonymized usage patterns to improve VirtuTest
• Compliance: Submit completed tests to U.S. Figure Skating as required
• Security: Detect and prevent fraudulent or unauthorized activity

3. Data Sharing and Third Parties

We share your information only as necessary to operate VirtuTest:

• U.S. Figure Skating: Completed test records are submitted to USFS for official recording
• Service Providers: Trusted third-party vendors help us securely manage user authentication, host our platform, and store test data
• Authorized Users: Judges, test chairs, and club administrators access test data as required by their role

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Portability: Request your data in a portable, machine-readable format
• Opt-Out: Opt out of non-essential communications at any time

To exercise any of these rights, please contact us using the information below.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Test Records: Retained for a minimum of 7 years to comply with USFS record-keeping requirements
• Account Information: Retained while your account is active and for 2 years after account closure
• Video Submissions: Retained for 1 year after test completion, then securely deleted
• Usage Logs: Retained for 90 days for security and troubleshooting purposes

6. Data Security

We implement industry-standard security measures to protect your data:

• All data transmitted to and from VirtuTest is encrypted using TLS/SSL
• Media files are stored in secure, access-controlled cloud storage
• Access to personal data is restricted to authorized personnel based on role
• Regular security reviews and updates are performed on our infrastructure
• Authentication is handled through a trusted third-party provider with multi-factor authentication support

7. Children's Privacy

VirtuTest serves figure skaters of all ages, including minors. We take special care to protect children's privacy:

• For users under 13, we require parental or guardian consent before collecting personal information
• Parents and guardians may submit tests on behalf of minor skaters
• Parents and guardians may request access to, correction of, or deletion of their child's information
• We collect only the minimum information necessary to provide our services to minor users

8. Cookies and Tracking

VirtuTest uses essential cookies to:

• Maintain your login session
• Remember your preferences
• Ensure security and prevent fraud

We do not use cookies for advertising or cross-site tracking. You may configure your browser to refuse cookies, though some features may not function properly without them.

9. International Data Transfers

VirtuTest is operated in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the United States. We take appropriate safeguards to ensure your data is protected in accordance with this policy and applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last updated" date at the top of this page
• Notify registered users via email for material changes
• Post a notice on our website